Distance Sales Contract
İşbu contract is regulated in accordance with the Regulation on Principles and Procedures of Distance Contracts published in the Official Gazette dated 13.06.2003 and numbered 25137 in order to make a contract for sales on internet and is as follows.
ARTICLE 1 – SUBJECT
The subject matter of this contract includes the rights and obligations of the parties pursuant to the provisions of the Regulation on the Principles and Procedures for the Implementation of the Law on the Protection of Consumers – No. 4077 on the Sale and Delivery of the Products, in which the SELLER sells to the PURCHASER,
Sante Medicine Marketing industry and Trade Incorporated Company (It will be referred to as SELLER after that)
Adress: Bahçelievler Mah.1825 sok. As Gül Sitesi A Blok No:20 A 2 Yenişehir/MERSİN
Tel: 0 544 357 23 22
ARTICLE 2.2 – PURCHASER INFORMATION
The customer is a member of www.santeilackozmetik.com shopping site.
The address and contact information used when subscribing or ordering are taken as basis.
Purpose, Scope, Basis and Definitions
ARTICLE 1 – (1) To regulate the procedures and principles of application of the purpose of this Regulation regarding distant contracts.
ARTICLE 2 – (1) This Regulation shall apply to distant contracts.
(2) Provisions of this Regulation;
-The daily consumption items such as food and beverages are taken to the dweller’s dwelling place or work place within the framework of the regular delivery of the seller,
ARTICLE 3 – (1) This Regulation has been prepared on the basis of Articles 48 and 84 of the Law No. 6502 dated 7/11/2013 on the Protection of Consumers.
ARTICLE 4 – (1) In the implementation of this Regulation;
a) Service: Any kind of consumer action outside the provision of goods made or undertaken against a fee or benefit,
b) Permanent data store: Data, which is sent by the consumer or sent to him, is recorded in a form suitable for a reasonable period of time in accordance with the purpose of the information and copied without modification, memory card, and so on all kinds of vehicles or environments,
c) Law: Law No. 6502 on the Protection of Consumers,
d) Commodity: The subject of exchange; portable food product
e) Distance contract: Contracts established by using the telecommunication means between the parties as far as the establishment of the contract between the parties and at the time of the establishment, without the simultaneous physical presence of the seller or the supplier and the consumer, for the remote marketing of the goods or services,
f) Provider: Real or legal person acting on behalf of or acting on behalf of the service provider or service provider for commercial or professional purposes, including public entities,
g) Seller: A natural or legal person who offers goods to or sells goods for commercial or professional purposes, including public entities,
ğ) Consumer: Real or legal person acting for commercial or non-professional purposes,
h) Remote communication medium: Any medium or medium that allows the establishment of a contract without physical confrontation such as letter, catalog, telephone, fax, radio, television, electronic mail message,
ı) Subcontracting contract: A contract for goods or services provided to the consumer by the seller, supplier or a third party in connection with a distance contract, in addition to the goods or services subject to the contract
Preliminary Information Liability
ARTICLE 5 – (1) The consumer must be informed by the seller or the supplier to include all of the following, before establishing the distance contract or accepting any corresponding offer.
a) the basic characteristics of the contractual goods or services,
b) the name or title of the vendor or provider, if any, MERSIS number,
c) the identity and address of the seller or supplier acting on behalf of or on behalf of the seller or provider, including the address, telephone number and similar contact information of the seller or provider, which allows the consumer to contact the seller or the supplier in a timely manner,
(c) If there is different communication information specified in (c) for the complainant of the consumer or the supplier of the supplier,
d) the total price of the goods or services including all taxes, the method of calculating the price if it can not be pre-calculated by nature, the additional costs, if any, of all shipping, delivery and similar costs,
e) In the case that the usage fee of the telecommunication vehicle is not calculated on the ordinary fare basis during the establishment phase of the contract,
f) Information on payment, delivery, execution, if any, and any settlement methods related to the complaints of the seller or supplier,
ğ) Clear address, fax number or electronic mail information,
h) information on whether the consumer can not take advantage of the right to withdraw or on which conditions he will lose his right to withdraw in the case where the right of withdrawal in accordance with Article 15 can not be used,
ı) Deposits or other financial guarantees and the related conditions, if any, to be paid or provided by the consumer, upon request of the seller or the supplier,
i) technical protection measures, if any, that may affect the functionality of digital content,
j) which hardware or software the digital content is expected to be known or reasonably known to Seller or its provider
(2) Information given in the first paragraph is an integral part of the distance contract, and this information can not be altered unless the parties expressly agree otherwise
(3) The seller or the provider shall notify the consumer
(4) If the total price of the first sub-item (d) is less than the total cost of each billing period on indefinite-term contracts or fixed-term subscription contracts, the total cost of each billing period shall not exceed
(5) In contracts established through auction or auction, information regarding the auctioneer may be included in place of the information in paragraphs (b), (c) and (ç) of the first paragraph.
Article 6 – (1) The consumer must understand clearly, plainly, and readable in all matters specified in the first paragraph of Article 5, at least twelve points in size, in accordance with the telecommunication medium used. (2) If the distance contract is established via the Internet, the seller or the supplier shall not be liable for any damages or losses arising out of (a) the same obligation (a), without prejudice to the information obligation contained in the first paragraph of Article 5, (b) clearly indicate that the information contained in subparagraphs (d), (g) and (h) as a whole has been clearly displayed immediately before the consumer is under the obligation to pay, b) that any delivery restrictions have been applied and which payment instruments have been accepted t (3) If the distance contract is established via voice communication, the seller or provider shall notify the buyer of the reasons specified in subparagraphs (a), (d), (g) and (h) immediately prior to ordering the consumer, and to send all the information contained in the first paragraph of Article 5 to the delivery of goods or services in writing at the latest in a clear and understandable manner (4) (a), (b), (d), (g) and (h) of the first subparagraph of Article 5, the seller or the supplier shall be clearly and immediately understandable to inform the media in the subject matter and to provide information in the first paragraph of Article 5 (5) In the contracts for the sale of services which are established by means of the methods specified in the third and fourth paragraphs and which are executed immediately, the consumer shall not be obliged to submit only the first paragraph of the fifth paragraph in the said subparagraph immediately before ordering (a)
ARTICLE 7 – (1) The seller or the supplier shall notify the purchaser of the information in accordance with the instructions given in item 6 of the Article 6 as a matter of fact.
ARTICLE 8 – (1) The seller or the supplier must inform the consumer immediately and clearly before the consumer order confirms that the order is payable. (2) If the consumer is called by the seller or provider for a distance contract, he or she must disclose the identity of the seller or provider at the beginning of each call, if he or she is looking for someone else’s name or account, the identity of that person and the commercial purpose of the caller.PROGRAM SECTION Use of the Right and the Parties’ Obligations
ARTICLE 9 – (1) The consumer has the right to withdraw from the contract without any justification and without penalty, within fourteen days. (2) The right of withdrawal is the day on which the contract is established on contracts for performance of service; contracts for goods delivery begin on the day the consumer or the third party determined by the consumer receives the goods from the delivery. However, the consumer may use the right of withdrawal within the period from the establishment of the contract to the delivery of the goods (3) In the determination of the right of withdrawal, a) On the day of receipt of the last good by the consumer or the third person determined by the consumer, ) On the day when the consumer or the third party designated by the consumer receives the last item in the merchandise consisting of more than one piece, c) On contracts in which the goods are regularly delivered for a certain period of time,(4) Delivery of the goods by the seller to the carrier shall not be accepted as deliveries made to the consumer (5) In contracts where goods delivery and service delivery are concluded together, the right of withdrawal regarding delivery of goods shall be applied.Intermediary information
ARTICLE 10 – (1) The seller or the supplier is obliged to prove that the consumer is informed about the right to withdraw. If the consumer is not properly informed about the right to withdraw, he is not tied up for a period of fourteen days to exercise his right to withdraw. (2) In the event that the necessary information on the right to withdrawal is made within a period of one year, the period of fourteen days of withdrawal shall commence from the day on which such notification is made as is the case. (2) In the exercise of the right of withdrawal, the consumer shall be entitled to use the form in the Annex, as well as to provide a clear notice of the withdrawal of the withdrawal of the right of withdrawal. It can also be found at beyanda. The seller or the supplier may also offer an option on the website to allow the consumer to fill in this form or send out a cancellation notice. In the case of sales via voice communication, the seller or the supplier must immediately inform the consumer of the confirmation of receipt by the consumer of the withdrawal requests that the consumer has transmitted to them. (3) or to the consumer until the performance of the service. Consumer may use this form to use his right of withdrawal in such sales, or he may use the methods of the second paragraph (4) The obligation of proving the use of the right of withdrawal in this article belongs to the consumer
ARTICLE 12 – (1) The seller or the provider, (2) The seller or the supplier shall pay all the refunds indicated in the first paragraph to the payment instrument used by the consumer when he / she purchases the goods. (3) In the exercise of the right of withdrawal, within the scope of paragraph (g) of the first subparagraph of Article 5, the bearer specified by the seller for the return shall be obliged to pay the consumer can not be held responsible for the costs associated with the goods. In the event that the buyer does not specify any carrier for refund, the consumer can not be charged for the refund charge. In the event that the carrier stated in the preliminary information for return is not located at the place where the consumer is located, the seller is obliged to ensure that the goods to be returned are taken from the consumer without requesting any additional expenses.
ARTICLE 13 – (1) Unless a seller or the supplier gives a proposal, (2) If the Consumer uses the goods within the term of the cancellation in accordance with the operation, specifications and instructions for use, he / she shall, within ten days from the date on which he or she directs the use of the goods, to return the goods to the seller or supplier or to the person Effect of the exercise of the right to exercise on side contracts
ARTICLE 14 – (1) In case the consumer exercises the right of withdrawal, without prejudice to the provisions of article 30 The side contracts also terminate automatically. In this case, the consumer is not obliged to pay any costs, indemnities or penalties other than those specified in the second paragraph of Article 13. (2) The seller or the supplier shall promptly notify the third party that the consumer is entitled to withdraw the right to withdraw. 1) Unless otherwise agreed by the parties, the consumer shall not be entitled to exercise the right of withdrawal in the following contracts: a) Contracts relating to goods or services whose price varies depending on fluctuations in financial markets and which are not under the control of the seller or supplier. B) Commodity contracts prepared in accordance with the consumer’s wishes or personal needs. C) contracts for the delivery of goods which may be damaged or whose expiration date may be expired. c) From the goods for which protection elements such as packing, band, seal, package have been opened after delivery. contracts for the delivery of unsuitable items in terms of health and hygiene. d) Contracts for goods that are mixed with other products after their delivery and which can not be separated by nature. e) After the delivery of the goods,contracts related to books, digital content and computer consumables provided in the financial environment in case the preservation elements such as packages are opened f) Contracts for the delivery of periodicals such as newspapers and magazines other than those provided under the subscription contract. g) Accomodation for a certain date or period contracts for the evaluation of free time for the purpose of transporting goods, renting cars, food and beverages, and recreation or recreation. g) Contracts for immediate services rendered in electronic environment or intangible goods delivered at the moment of consumption. h)
Article 16 – (1) The seller or the supplier shall not be liable for any damages arising out of or in connection with the performance of the consumer within the period of time commissioned by the consumer he has to make it. (2) In the case of termination of the contract, the seller or the supplier shall be liable to pay all of the collected costs, including delivery costs, if any, in the event of the seller failing to fulfill the obligations of the seller or the supplier in the first place. pay all of the negotiable instruments and similar documents that bring the consumer to debt within fourteen days from the date of receipt of the notice of termination with the legal interest determined in accordance with Article 1 of the Act on the Interests and Defaults No: 3095 dated 4/12/1984 (4) In the event that the fulfillment of the goods or services ordered is impossible, the seller or supplier shall notify the purchaser in writing or with the permanent data recorder within three days from the date on which the seller or the supplier it is obligatory to return all collected payments, including shelves, within 14 days at the latest from the date of notification.
ARTICLE 17 – (1) The seller is responsible for the loss and damage caused by the delivery of the goods to a third party, which the consumer or the consumer will determine outside the carrier. (2) The carrier shall not be responsible for the carrier the seller shall not be responsible for any loss or damage that may arise from the delivery of the goods to the carrier concerned. ARTICLE 18 – (1) A telephone line is allocated by the seller or the supplier for the communication of the established contract the seller or the supplier can not choose a higher tariff than the regular tariff.
ARTICLE 19 – (1) Before the contract is established, the contractual obligations (2) If the consumer has made a payment due to the fact that the options giving the additional payment obligation without the express consent of the consumer have been presented in a spontaneous selection, the seller or the provider shall be entitled to the payment of such payments
ARTICLE 20 – (1) The seller or the supplier shall keep the information and documents relating to the right of withdrawal, information, delivery and other matters in the scope of this Regulation for each period of three years, (2) The obligation to keep, Those who mediate the establishment of distant contracts on behalf of the vendor or provider by using or using the means of remote communication in the framework of the system they have established, (3) The seller or the provider is obliged to prove that the intangible goods or services being delivered to the consumer in the electronic environment are unspecified. SECTION SEVEN SECOND PART Multi and Final Article 22 – (1) This Regulation shall enter into force three months after the date of its publication. ARTICLE 23 – (1) This Regulation shall enter into force three months after the date of its publication
ARTICLE 21 – (1) Regulation on Distance Contracts published in the Official Gazette dated 6/3/2011 and numbered 27866 has been repealed. 1) The provisions of this Regulation shall be executed by the Minister of Customs and Trade.